Shipping Policy
Estimated Delivery Times:
- Standard orders placed online are shipped through UPS and generally arrive within 5-10 business days.
- Items shipped direct from a manufacturer can sometimes take up to 14 business days to arrive. If your order is expected to take longer than 14 business days to arrive, an account executive from PowerWash.com will contact you.
- Orders going to Alaska and Hawaii can sometimes take as long as 30 business days. No chemical orders can ship to Alaska or Hawaii.
- Product delivery is sometimes delayed for reasons out of our control. If an item is placed on backorder, you will be contacted by an account executive.
Customs duties and taxes
- You are responsible for paying any import duties and/or taxes that may be imposed by your local government on shipments from outside your country. These charges are separate from PowerWash.com’s charges and are beyond our control or ability to predict. These charges (if any) are made payable to your government.
Shipments Outside the United States
- We can ship to almost every country in the world. Please call 1-800-433-2113 for rates.
Minimum Order Fee
- Order subtotal must be greater than $15.00 US to avoid a $15.00 minimum order fee.
Checking order status
- Click the Orders and Returns link in the footer section of our site to check your order status.
- Enter your Order ID
- Enter your Billing Last Name
- Choose to Find Order By Email Address or Find Order By Zip Code
Calculating shipping charges
- You can find a UPS shipping calculator on our shopping cart page.
- NOTE: Some items can not be shipped via UPS, due to size, weight and hazardous materials restrictions. Some items may also have additional hazardous-materials charges. Shipping and handling rates are subject to change without notice.
Freight Orders
Call 1-800-433-2113 for freight quotes. If an item is shipped by truck freight, the driver is not responsible for unloading the merchandise. An additional lift gate charge will apply if the driver unloads the merchandise.
