Frequently Asked Questions

We offer a wide range of pressure washing equipment, including gas and electric power washers, engines, valves, nozzles, detergents, chemicals, protective gear like gloves and goggles, parts, accessories, and more.

Yes, we cater to both residential and commercial customers, providing equipment suitable for various applications.

We have a nozzle size calculator available in our Learning Center to help you choose the appropriate nozzle for your specific needs.

Our Learning Center offers comprehensive safety information, including articles and videos, to ensure you use your equipment safely and effectively.

Yes, we provide training resources in our Learning Center, including how-to videos and articles to help you get started and become proficient in pressure washing. Our Power Wash Academy is dedicated to training Power Wash businesses and their teams. 

We offer a variety of trusted brands in the industry to ensure you have access to high-quality equipment.

Absolutely, we provide a selection of replacement parts to keep your pressure washer in top condition.

We accept a range of payment methods, including credit cards,and more. You can find the complete list at our checkout.

You can easily track your order by logging into your account on our website and accessing the order status page.

• Connect the high-pressure hose between the spray wand and the pressure washer.
• Turn on the water supply.
• Press the trigger on the spray wand to release any trapped water or air.
• Keep the trigger pressed and turn the washer to the “ON” position.

If your electric pressure washer isn’t starting, consider these tips:

• Avoid using extension cords as they can harm your machine.
• Ensure the power cord is plugged directly into a grounded outlet.
• Check for a tripped Ground Fault Circuit Interrupter (GFCI) and reset it according to your owner’s manual.

Your electric pressure washer might stop due to:

• Disconnected power cord.
• Tripped GFCI or circuit breaker.
• Overloaded circuits due to high amperage appliances on the same circuit.

This cycling issue is often caused by:

• Leaks in the system.
• Pressure switch activation due to pressure changes.
• Check for proper connections and intact O-rings.

To address low pressure issues:

• Ensure hoses are not kinked or blocked.
• Clean the water inlet filter.
• Check and clean the trigger gun and nozzles.

Pressure washer surging can be due to:

• Restricted water flow.
• Kinks or blockages in hoses.
• Debris in the nozzle.

Yes, always turn off your pressure washer when not in use to:

• Prevent overheating and damage to the pump.
• Avoid melting the pump seals.

Yes, you can connect hoses of varying diameters if:

• The connections are compatible.
• The flow is not restricted, ideally going from smaller to larger diameter hoses.

No, it’s not recommended to repair a leaking hose. Replace it with a new high-pressure hose for safety and efficiency.

A hot water pressure washer heats water after it passes through the pump, allowing it to function as a cold water washer as well. The water is heated before reaching the hose and gun.

Direct-drive pressure washers cannot pull water due to their high RPM, unlike belt-driven models which are designed for gravity-fed water sources.

To winterize your pressure washer:

• Stabilize the fuel.
• Flush out all water.
• Use a pump-saver to protect against freezing and moisture.

Change the engine oil after the first 20 hours or 1 month of use, then every 6 months or 100 hours. Change the pump oil after the first 50 hours, then every 100 hours or 3 months.

Use non-detergent, non-foaming oil for the pump, and refer to the owner’s manual for the correct engine oil, typically SAE 10W-30 or a suitable alternative based on operating temperature.

To replace the oil plug:

• Unscrew the sealed plug shipped with the washer.
• Replace it with the vented plug provided.
• Clean any oil from parts like the air filter or spark plug if necessary.

White smoke is usually residual oil burning off and is not harmful. Persistent smoking or black smoke indicates a potential issue that needs further investigation.

Proper nozzle sizing ensures safe and efficient operation, especially when changing the pump’s specifications.

The importance of GPM (flow) vs. PSI (pressure) depends on the cleaning task. Generally, prioritize GPM for larger areas and PSI for stubborn dirt, while considering the surface’s recommended pressure ratings.

At PowerWash.com, we prioritize the performance and dependability of the engine and pump over brand names. Our dedication lies in providing our customers with top-notch pressure washers that deliver exceptional results. We understand that brand loyalty can sometimes overshadow the true value and functionality of a product, which is why we meticulously curate our recommendations based on performance, reliability, and overall user experience.